The go-to question all leaders should ask.
- Dana Dillard

- Apr 29
- 1 min read

If you want stronger teams, start with better 1:1s.
I’m a big believer in this approach to meetings:
• Staff meetings are for leaders to share information.
• One-on-one meetings are for leaders to listen.
When you set aside intentional, private time with each team member, you’re saying: your voice matters, your work matters, and I’m here to support you.
Here’s a simple framework I coach leaders to use in every 1:1:
🧑🤝🧑 People – How are things going for you and your team?
⚙️ Process – What’s working? What processes are creating friction?
📈 Projects – Where are we making progress and where do we need help?
And one powerful question to close every single meeting:
👉 “What do you need from me?”
Then truly listen — and take action. The best leaders are part problem-solver, part advocate, and part encourager. When you model that support, your team begins to think the same way: How can I use this relationship to be more effective?
If you’re a manager who wants to strengthen your leadership and build trust through better conversations, this is the work I do with my coaching clients. Let’s talk about how to make your 1:1s work harder for you.



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